FAQ


In connection with the current epidemiological situation, we bring you answers to the most frequently asked questions:


Since when is the water park opened?
Tatralandia is opened daily and can be entered through the entrance hall like before.

What are the opening times?
Sun - Thu: 10:00 - 19:00
Fri - Sat: 10:00 - 20:00

Which water park sections are opened?
In operation will be all part of the year-roun complex 

Are there any capacity limitations?
Yes, based on currently valid regulations, we are obliged to limit the water park capacity. That is why our sales strategy has been changed and we suggest buying tickets online on www.gopass.travel in advance because clients with purchased online tickets can be sure to have access to pools – the guarantee is included in their tickets. 

What safety measures have to be respected?
There are safety and operation measures that apply to every Tatralandia visitor. For the full list, please visit: https://www.https://www.tatralandia.sk/en/info/tatralandia/health-protection

I have an Aqua season pass from the previous year. Can I use it?
Yes, in spite of the limited conditions, we do our best to offer space to our loyal season pass holders as well. Aqua season passes can be used daily till:

2/9/2021 - 13/10/2021 (using at least one entry before the summer season until 2/7/2021), or
9/2/2021 - 10/31/2021 (in case of not using any entry before the summer season until 2/7/2021)

I have a Sauna season pass from the previous year. Can I use it?
Yes, in spite of the limited conditions, we do our best to offer space to our loyal season pass holders as well. Sauna season passes can be used daily till 23/10/2021

I bought a MEGA DISCOUNTS ticket valid until 23.12.2020 last year or a Spring ticket at 13.90€ valid until 30.11.2020. Can I use them?
Purchased inputs MEGA DISCOUNT are valid only working days from 24.11.2021 and SPRING TICKETS in the period until 30.9.2021

 

These FAQ are effective until there is a change ordered by respective state authorities. Should you have any more questions, please contact:
Gopass contact centre+421 850 122 155,  info@gopass.sk 
Tatralandia information centre: info@tatralandia.sk

 

In Liptovský Mikuláš, 24. may, 2021